Shipping Policy
Shipping & Delivery Policy
GraceVista proudly delivers women's fashion to customers around the world.
Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- During holidays, promotional events, or peak shopping seasons, processing may take slightly longer.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).
Estimated Delivery Times
Delivery times are estimates and may vary depending on your destination.
Please note that these estimates do not include customs processing time.
Shipping Costs
Shipping fees are automatically calculated at checkout based on:
- Delivery destination
- Shipping method
- Order weight
- Promotional shipping offers
Free shipping promotions may be available during selected campaigns.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
Tracking information may take 24–72 hours to become active.
Customs, Duties & Taxes
These charges are determined by local customs authorities and are the responsibility of the customer.
Delivery Delays
Occasionally, deliveries may be delayed due to:
- Customs inspections
- Severe weather
- Transportation disruptions
- Public holidays
- High shipping volumes
- Carrier delays
We appreciate your patience should these situations occur.
Incorrect Shipping Address
If you notice an error, contact us immediately.
Once an order has been dispatched, we may be unable to change the delivery address.
Lost Packages
If your tracking information indicates your package has been lost in transit, please contact us at:
service@antodated.com
We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
If you have any questions regarding shipping or delivery, please contact:
GraceVista Customer Support
Email: service@antodated.com