Shipping policy

Shipping & Delivery Policy

GraceVista proudly delivers women's fashion to customers worldwide.

Order Processing

Orders are typically processed within 1-3 business days after payment confirmation.

During peak seasons, promotional events, or holidays, processing may take slightly longer.

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Estimated Delivery Times

Estimated shipping times vary depending on destination:

United Kingdom

5-8 Business Days

Europe

6-12 Business Days

United States & Canada

7-15 Business Days

Australia & New Zealand

7-15 Business Days

Rest of World

10-20 Business Days

Please note that these are estimated delivery times and are not guaranteed.

Tracking Information

Most orders include tracking services.

Tracking information is usually updated within 24-72 hours after shipment.

Customers can monitor shipment progress using the tracking link provided in their shipping confirmation email.

Shipping Fees

Shipping costs are calculated automatically at checkout based on:

• Destination country

• Shipping method selected

• Order weight

• Promotional shipping offers

Free shipping promotions may be available from time to time.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or clearance fees imposed by local authorities.

These charges are determined by the destination country and are the responsibility of the customer.

GraceVista does not control or collect these fees.

Delivery Delays

Delivery delays may occur due to:

• Customs inspections

• Severe weather conditions

• Transportation disruptions

• Public holidays

• High shipping volume periods

We appreciate your patience and understanding in these situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is submitted, please contact us immediately.

Once an order has shipped, address changes may not be possible.

Lost Packages

If tracking indicates that your package has been lost in transit, please contact our support team.

We will work directly with the shipping carrier to investigate and assist with a resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

Thank you for choosing GraceVista.