Privacy policy

Privacy Policy

Last Updated: June 2026

At GraceVista, protecting your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Payment Information

• Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Pages Visited

• Time Spent on Website

• Referral Sources

• Cookies and Tracking Data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve website functionality

• Personalize shopping experiences

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Send promotional communications (with your consent)

3. Marketing Communications

If you subscribe to our newsletter, we may send:

• Product updates

• New arrivals

• Promotions

• Seasonal offers

• Fashion inspiration

You may unsubscribe at any time using the link provided in our emails.

4. Payment Security

All payment transactions are processed through secure third-party payment providers.

GraceVista does not store complete credit card information on our servers.

Industry-standard SSL encryption is used to protect sensitive data during transmission.

5. Cookies

We use cookies to:

• Remember your preferences

• Maintain shopping cart functionality

• Analyze website performance

• Improve user experience

• Deliver relevant advertising

You may disable cookies through your browser settings, although certain website functions may become unavailable.

6. Sharing Information

We do not sell, rent, or trade personal information.

Information may be shared with trusted service providers solely for business operations, including:

• Payment processors

• Shipping carriers

• Fraud prevention services

• Email marketing platforms

• Website analytics providers

These providers may only use information as necessary to perform services on our behalf.

7. International Data Transfers

Because our services operate globally, your information may be transferred and processed in countries outside your country of residence.

We take reasonable measures to ensure that personal data remains protected according to applicable privacy regulations.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Meet legal obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete personal information

• Restrict processing

• Object to marketing communications

• Request data portability

Requests may be submitted through our customer support team.

10. GDPR Compliance

For customers located in the European Economic Area (EEA), we process personal data under lawful bases including:

• Contract fulfillment

• Legal obligations

• Legitimate business interests

• Customer consent

EEA residents may exercise GDPR rights at any time.

11. Children's Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from minors.

12. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

13. Policy Updates

We reserve the right to modify this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date.

Continued use of our website constitutes acceptance of any updates.

14. Contact Us

If you have questions regarding this Privacy Policy, please contact our customer support team.

Thank you for trusting GraceVista.